Help

Find the task or problem you need help with. Instructions are organized separately for meeting organizers and invited participants.

How are you using AgreeOnTime?

Getting started

AgreeOnTime helps one organizer find a meeting time that works for several people.

The organizer creates a private meeting page and invites the participants. Each participant describes what works in normal language. The organizer can then see which times work, who has replied, and what still needs attention.

AgreeOnTime is designed for one-off meetings involving several people. It is not a personal appointment-booking page or a shared calendar.

No. AgreeOnTime works in your web browser.

Open the meeting or dashboard link you received. You do not need to install an application or browser extension.

You do not need to create a normal password account.

AgreeOnTime verifies access by sending a code to your email address. Access is granted separately for the meetings connected to that email address.

Yes. Participants do not need to belong to the same company or share calendars.

The organizer sends everyone the private meeting link. Each participant verifies their own email and replies separately.

AgreeOnTime does not currently require or automatically read your calendar.

Check your calendar before replying, then describe the dates and times that work for you.

Organizing a meeting

  1. Select Create Meeting.
  2. Enter a clear meeting title.
  3. Set the meeting duration.
  4. Choose the possible dates and daily time window.
  5. Add the participants.
  6. Mark anyone whose attendance is essential as required.
  7. Create the meeting.
  8. Verify your organizer email to open the dashboard and activate the meeting.

Tip: Use a title that participants will recognize, such as "Smith mediation scheduling" or "August board meeting".

A required participant is someone who must be able to attend before the meeting can be confirmed.

An optional participant should not prevent the meeting from moving forward when the required participants have a workable time.

Mark only genuinely essential people as required. Marking everyone as required can make a common time harder to find.

Email verification protects the private organizer dashboard and proves that you control the organizer email address.

The meeting becomes available to participants after the organizer completes verification and activates it.

  1. Open the meeting dashboard.
  2. Find the participant meeting link.
  3. Copy the link.
  4. Send it using your normal email, messaging application, or other trusted communication method.
  5. Tell participants to use the email address that you added to the meeting.

The free plan includes the complete core scheduling workflow, but the organizer sends the first invitation manually.

System-sent first invitations are available on paid plans.

  1. Open the meeting dashboard.
  2. Review the participant email addresses.
  3. Select the option to send the ready-made invitations.
  4. Check the participant statuses to see which invitation actions are still available.

Follow-up messages after a participant verifies their email and accepts meeting updates are separate from the paid first-invitation feature.

Yes.

Open the participant section of the organizer dashboard. Use the add-participant action to include another person or the remove action beside a participant who should no longer be included.

After changing the participant list, review which people are marked required.

The reply deadline tells participants when you would prefer to receive their availability.

It is a soft deadline. Participants can still reply after the displayed date.

Start with the Next thing section. It shows the most important action for the meeting.

The participant list then shows the state of each person, such as:

  • Has not opened the link
  • Opened the link but has not verified their email
  • Verified but has not replied
  • Replied
  • More availability is needed
  • Confirmed the final time

Do not treat every pending status as the same problem. Someone who has not replied needs a reminder. Someone who already replied but has limited availability may need a specific request for more times.

Joining and replying to a meeting

  1. Open the meeting link sent by the organizer.
  2. Enter the email address the organizer used for you.
  3. Request the verification code.
  4. Open the verification email.
  5. Enter the code on the meeting page.
  6. Describe the dates and times that work for you.
  7. Submit your reply.

Your email address must already be included in the meeting. If the page says that your address is not recognized, contact the organizer and ask them to check the address they entered.

Write what works in normal language. You do not need to list every possible appointment slot.

Good examples:

  • "Tuesday after 3 PM."
  • "Any morning next week except Thursday."
  • "Wednesday works if the meeting ends by 5 PM."
  • "Monday from 10 AM to noon, or Friday after 2 PM."
  • "I am not available on Tuesday."

Include dates when a weekday could be unclear. Include your time zone when the participants are in different locations.

Yes. State the condition clearly.

Examples:

  • "Wednesday works only if we finish before 5 PM."
  • "Friday morning may work, but I need to confirm another appointment."
  • "I can probably do Monday after 2 PM."

The system may ask you to review or clarify what it understood when your reply is uncertain.

  1. Open the same meeting link.
  2. Verify your email again if requested.
  3. Review the availability currently shown.
  4. Replace or edit the text.
  5. Submit the updated reply.

The saved availability remains visible so you can review and change it later.

Only reply by email when the message from AgreeOnTime specifically says that an email reply will be accepted.

The reply address is connected to one participant and one meeting. Do not start a new email or copy the reply address into another message.

When the email does not explicitly support replies, use the meeting link instead. Email replies do not replace email verification.

You already replied, but the times in your reply do not currently produce a workable meeting time with the other required participants.

Open the meeting and add any other dates or times that could work. You do not need to remove your original availability unless it is no longer correct.

No. Participant replies are private.

You can see the meeting details, your own availability, your own status, and any final time you need to confirm. You cannot see other participants, their replies, or whether they have confirmed. The organizer can see the complete scheduling status.

Finding and confirming a time

Everyone required for the meeting has replied, but their current availability does not contain one exact meeting time that works for all of them.

This does not mean the meeting has failed. The organizer has three options:

  1. Review the closest possible times.
  2. Ask one or more participants for additional availability.
  3. Change the meeting dates, time window, duration, or required participants.

The dashboard already follows this three-step recovery path.

A closest possible time works for most of the required participants but not all of them.

Use it to identify the smallest conflict. The dashboard may show which person would need to add availability before that time can work.

A closest possible time is not a confirmed meeting time.

"Blocking" means that a required participant's current availability prevents the suggested time from working for everyone.

It does not mean that the participant did anything wrong. It identifies where additional availability or an organizer decision is needed.

First check their dashboard status.

  • Has not opened the link: Send the meeting link again and confirm that you used the correct email address.
  • Opened but not verified: Ask them to finish email verification.
  • Verified but not replied: Ask them to return to the meeting and submit availability.
  • Cannot receive follow-up email: Contact them outside AgreeOnTime.

AgreeOnTime can help identify non-responders, but it cannot guarantee that every person will respond.

The organizer can choose a candidate after the required replies provide a workable time.

Choosing a candidate begins the final confirmation step. It does not immediately make the meeting confirmed.

  1. Open the final confirmation request.
  2. Review the proposed date and time.
  3. Select Confirm if you can attend.
  4. Select Decline if you cannot attend.

Use the confirmation action shown on the page or in the supported confirmation message. Do not assume that an ordinary email reply is enough.

The meeting is confirmed only after all required participants explicitly confirm the organizer's selected time.

A deadline passing does not silently confirm the meeting. If a required participant declines or does not confirm, the organizer must decide what to do next.

Verification, links, and email problems

  1. Confirm that the email address shown on the page is correct.
  2. Check your spam, junk, promotions, and filtered folders.
  3. Search your mailbox for "AgreeOnTime".
  4. Return to the meeting page and request the code again.
  5. Make sure your mailbox is not full and can receive new messages.

If the address is wrong, select Change email and enter the address the organizer used for the meeting.

If no message arrives after repeating these steps, contact support.

  1. Confirm that you are entering the code for the same meeting and email address.
  2. Use the most recent verification email.
  3. Reload the meeting page.
  4. Request a new code when the page offers that option.
  5. Enter the new code without spaces before or after it.

Never send your verification code to the organizer or to support.

Reload the page and continue with email verification.

AgreeOnTime may send or reuse a current verification code when protected access has expired. The session-expired message should be treated as a normal access recovery step, not as a permanent error.

The organizer may not have completed organizer verification and activated the meeting.

Contact the organizer and ask them to open their dashboard and finish the verification step. Participants cannot submit availability before the meeting is live.

Enter the exact email address the organizer added to the meeting.

Common causes include:

  • using a personal address instead of a work address
  • a spelling error in the address
  • using an email alias the organizer did not add
  • the organizer removing or replacing the participant

Ask the organizer to check the participant list. Support should not add a person to a private meeting without the organizer's instruction.

Use Manage email preferences in a meeting email to stop non-essential follow-up messages for that meeting.

Verification and security emails are separate from optional meeting follow-up messages.

After follow-up is disabled, the organizer may still contact you outside AgreeOnTime.

Privacy and security

The organizer can see participant statuses and availability needed to coordinate the meeting.

Other participants cannot see your availability, your email address, your response status, or your confirmation status.

No.

A verification code proves access to your email address. AgreeOnTime support and meeting organizers should not need the code.

No. AgreeOnTime collects only the availability that participants choose to provide for the meeting.

Participants do not receive access to another person's calendar or replies.

Plans and billing

The free plan includes the core scheduling workflow:

  • create meetings
  • share participant links manually
  • verify participants by email
  • collect availability
  • use the organizer dashboard
  • receive scheduling status and attention information
  • request more availability from eligible participants

The free plan currently allows up to 10 meeting creations per day for each organizer identity.

The main paid feature is the ability for AgreeOnTime to send the first participant invitations for the organizer.

Paid plans may also include organizer branding and email customization.

System-sent invites are available on paid plans.

Do not say that all participant email is paid. Many workflow messages remain available after a participant verifies their email and accepts follow-up messages.

No. Participants do not need a paid plan.

Billing applies to the organizer.

  1. Return to Settings.
  2. Reload the page.
  3. Confirm that you used the same organizer email address for the meeting and the purchase.
  4. Check whether the page shows an activation-pending message.
  5. If the paid plan is still not active, contact support and include the organizer email and payment receipt number.

Do not include full payment-card details.

The system activates paid access from the signed payment-provider notification, so the plan may briefly show as pending after checkout.

Still need help?

Email [email protected]. Include the email address used, meeting title, role, what you were trying to do, and the exact message shown on the page.

Do not send verification codes, passwords, or payment-card details.

Contact Support